How we collect, use, and protect your personal information
At Kubikwall Inc. ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital grid platform service ("Service").
Key Principle: We collect only the information necessary to provide and improve our Service. We never sell your personal data to third parties.
| Data Type | Purpose | Required |
|---|---|---|
| Email Address | Account creation, notifications, support | Yes (for accounts) |
| Name | Display purposes, customer service | Optional |
| Payment Information | Processing purchases (handled by Stripe) | Yes (for purchases) |
| Images & Content | Display on purchased squares | Yes (for uploads) |
| Messages & Descriptions | Display with your content | Optional |
We may use your information for:
We DO NOT sell your personal information to third parties.
The following information is publicly visible on the grid:
Your data is stored on secure servers located in the United States. We use reputable cloud service providers that comply with industry security standards.
We maintain regular backups of your data to prevent loss due to technical failures. Backup data is subject to the same security measures as live data.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, basic functionality | Session/30 days |
| Analytics Cookies | Usage statistics, performance monitoring | 1-2 years |
| Preference Cookies | Remember your settings and preferences | 1 year |
You can control cookies through your browser settings:
Request a copy of the personal information we have about you
Ask us to correct or update inaccurate information
Request deletion of your personal information (with some exceptions)
Receive your data in a machine-readable format
Unsubscribe from marketing communications
Object to certain types of data processing
To exercise any of these rights, contact us at privacy@kubikwall.com. We will respond within 30 days and may require identity verification.
Some rights may be limited when:
Kubikwall is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
Users between 13-17 should have parental consent before using our Service. We encourage parents to:
If you are in the European Union, you have additional rights under GDPR:
California residents have specific rights under CCPA:
When we transfer data internationally, we ensure adequate protection through:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 90 days | Service provision, legal requirements |
| Purchase Records | 7 years | Tax and legal compliance |
| Grid Content | Indefinitely (part of public record) | Platform functionality |
| Usage Analytics | 2 years | Service improvement |
| Support Communications | 3 years | Customer service history |
When data reaches its retention limit or you request deletion:
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make changes:
If you have questions about this Privacy Policy or our data practices, please contact us:
Our privacy team is here to help you understand how we protect your information.
Contact Privacy Team